Customer Service

As important as your pet is to you, your relationship with us is just as important.

We take a lot of pride and responsibility in knowing that you have entrusted SeniorPetProducts.comTM to enhance your loved one's health and wellbeing.

We also know we have two customers to serve and one can't really contact us very well if there's a question!

If there is ANYTHING we can do to make your overall experience better, walk you through a product issue, answer any questions, tell us a good story - PLEASE let us know.


Our customer service department is open
Monday - Friday, 8:00AM - 6:00 PM (EST)
Saturday, Closed (CT)

Call 1-844-382-6818

If you need us after hours, have a detailed question or you just like email better contact us at You will get a response in 24 hours during the work week and ASAP after the weekend.

If you'd prefer to write us:
1 Maplewood Drive
Hazle Township, PA, 18202
Attn: Customer Service



We know how committed you are to allow your pets to age gracefully and with dignity. We are committed to be here to support you in that noble cause.