Privacy Policy


Commitment to Privacy

We value you as a customer, and we know you're concerned about protecting your privacy online. Our mission is to inform you of our policies for collecting, sharing, disseminating and securing customer information online.

What Information Do You Gather About Me?

This privacy policy explains how SeniorPetProducts.comTM collects and uses customer information gathered at the SeniorPetProducts.comTM web site in order to conduct our business, inform customers about our products and provide customer service. Integrated Pet Solutions owns and operates the SeniorPetProducts.comTM and other affiliated pet sites.

Examples of personal information we collect include: your full name, home address, billing address, e-mail address and phone number.

What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase.

If you signup to receive our Newsletter, we use your information to recommend products and features based on your past purchases, to maintain your account and to improve your shopping experience or to notify you of any updates to our Privacy Policy.

Who we share it with: We do not share your information with any third-parties or subsidiaries.

Third parties: We may share customer information with service providers to conduct business on behalf of SeniorPetProducts.comTM. This includes: Credit card authorization and processing companies, customer service providers and shipping companies (i.e. UPS, FedEx, US Post Office, etc.). We reserve the right to disclose aggregate, non-identifiable customer information (such as number of visits or average order amounts) to advertisers or other third parties.

Information about kids: SeniorPetProducts.comTM does not knowingly solicit or collect information from children who are 12 or younger. When we e-mail our newsletter, it includes prominently displayed instructions that show you how to unsubscribe from the newsletter. If your child subscribes to the SeniorPetProducts.comTM newsletter without your knowledge, simply follow the instructions, and unsubscribe immediately. If you want more information about children's privacy online, you can consult the "Consumer Protection" page on the Federal Trade Commission site.

The SeniorPetProducts.comTM Newsletter: If you want to receive e-mail newsletters from SeniorPetProducts.comTM with updates on sales, promotions and new arrivals, you must subscribe. You can subscribe to the SeniorPetProducts.comTM newsletter using a link on home page, when you create an account, or during the checkout process. We offer specialty newsletters created for customers with interests in specific age groups, brands, categories and promotions. When we launch a new newsletter, we may e-mail it to you if you subscribe to the SeniorPetProducts.comTM newsletter and if your buying patterns indicate that the information in the newsletter might interest you. Each newsletter prominently displays a link you can use to unsubscribe at any time. We also include the e-mail address you used when you signed up for the newsletter, so you know which address to enter when you unsubscribe.

Contacting SeniorPetProducts.comTM Customer Service: If you contact SeniorPetProducts.comTM customer service, we will use your name, e-mail address, phone number and order history to answer your question as quickly as possible. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact with SeniorPetProductsTM. We won't add your e-mail address to any newsletter mailing list if you contact customer service.

Legal requests: We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of SeniorPetProducts.comTM, our customers or others. This may include the exchange of information with companies and organizations or law enforcement for loss prevention and credit risk reduction. In the event of a bankruptcy, insolvency, merger or acquisition, customer information, including personal information, may be transferred.

How Secure is My Information?

Protecting your personal information: We use Secure Sockets Layer (SSL 128-bit) encryption to scramble your personal and credit card information as it travels over the Internet during the checkout process on SeniorPetProducts.comTM.

You will know you're in the "secure" area of our site when you see that the "http" portion of the web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a web site's secure area. Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock. Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing. In addition, we encrypt every credit card number we store in our databases.

Protecting your password: We also attempt to limit unauthorized access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer.

How does SeniorPetProducts.comTM Recognize Me?

We automatically recognize your Internet Service Provider(ISP) and your operating system. We sometimes use this information to solve problems with our server. We use URL encoding to monitor your shopping activity on our site. That way, we know that you're the same customer who added a dog leash or bottle of supplements to your shop cart. We also use this information to determine the most popular products and pages on our site. This helps us make changes to improve your shopping experience.

If you enter SeniorPetProducts.comTM from one of our affiliate sites, you may notice a special code at the end of our Web address as you move through our site. That tells us which affiliate site you entered through. We give that affiliate credit for any purchase you make. However, we don't share any personally identifiable information about you with that affiliate.

Does SeniorPetProducts.comTM Use Cookies?

Yes. A "cookie" is a special identifier. Web sites like SeniorPetProducts.comTM transfer cookies to your hard drive through your web browser. Cookies help us identify you when you visit one of our sites. If you have a discount coupon or certificate from SeniorPetProducts.comTM or an affiliate site, this information may be stored in your cookie. We don't store your password or any personal information in your cookie. If you want to prevent your browser from accepting cookies, set your browser options to let you know when you receive a new cookie, or turn off your cookies completely. You can find out how by reading the "help" portion of your toolbar on most browsers. Remember, however, that if you turn off the cookies feature, you will not be able to take advantage of all the special features SeniorPetProducts.comTM offers.

Modifications to Privacy Policy: We may make modifications to this Privacy Policy from time to time. Please check our web sites for periodic updates. In the event of a material change, we will notify you by prominently featuring the modified language on our site's home page, or by sending you notification via e-mail. Please access our web site regularly so that you will be aware of any updates.

Acceptance of Terms by Customer: Please note that accessing our web sites constitutes your acceptance of the terms set forth in our Privacy Policy and any applicable updates.

Intellectual Property: Please do not distribute, disseminate, or otherwise use our logos, trademarks, graphics or other intellectual property; except for one personal copy which may be downloaded.

Governing Law: Any disputes arising under this Agreement will be resolved in accordance with the laws of the State of California.

Contact SeniorPetProducts.comTM

Please feel free to contact us if you have any questions or comments regarding this Privacy Policy. We will use our best efforts to respond to all inquiries in a timely manner. We can be reached via e-mail at custserv@SeniorPetProducts.com, or by mail addressed to:

Office Address:
SeniorPetProducts.com
PO Box 245.
David City, NE 68632
United States of America